Riu Palace Antillas consolidates its adults-only offering in Aruba with a focus on sustainability and MICE tourism

What are the main amenities offered at the resort?
The Riu Palace Antillas offers various services for the enjoyment of our guests, such as swimming pools, a spa, a gym, themed restaurants, bars with 24-hour service, RIU Party, daily entertainment, and a wide variety of sports activities.

What is the hotel's dining experience?
We have five restaurants: a main buffet with live stations and four themed à la carte options (Italian, Aruban with authentic local cuisine, steakhouse, and fusion). We also offer snacks available all day and premium drinks included.

Source: Riu Hotels

What is the guest profile you are most frequently attracting?
As an adults-only property, we welcome guests of all ages, although the predominant profile is adults 30 and older, primarily couples from the United States, Latin America, and Canada.

Does the hotel offer a MICE tourism offering? What types of events are attracting visitors, and how is the property equipped to cater to this segment?
We are a popular destination for weddings, with four distinct packages adaptable to different styles and sizes. We also offer experiences such as a Birthday Bash, Honeymoon, and Bachelorette Party. In the MICE segment, we have spaces for meetings, incentives, and small conferences, as well as outdoor areas ideal for private events, always with catering services.

Regarding sustainability, what specific actions are implemented in the hotel's daily operations?
In compliance with local regulations, we do not use single-use plastics. We have recycling stations in various areas of the hotel and follow the guidelines of our Proudly Committed sustainability strategy, adapting the various sustainability initiatives to the local context.

Why would you recommend a travel agency or tour operator promote Aruba as a destination to their clients? What do you consider to be the island's main attributes and how does it differ from other Caribbean destinations?
Aruba offers a stable climate year-round, high levels of safety, and internationally recognized beaches. Furthermore, Aruba enjoys excellent air connectivity and a rich cultural diversity with influences from around the world.

Source: Riu Hotels

What types of actions are you implementing to attract new markets, and how are you working to build loyalty among guests who have already visited the resort?
The island has expanded its connectivity with direct flights from Lima and new connections from Brazil, also facilitating access from Argentina. This allows us to diversify our markets beyond the United States, Canada, and Europe. Regarding loyalty, we have the RIU Class program, which offers exclusive benefits to our frequent guests.

Could you share with us an overview of the first half of the year in terms of occupancy and overall hotel performance? What short- and long-term goals have you set?

The first half of the year has been very positive in terms of occupancy and overall performance. Challenges always arise along the way, but this is also part of the industry dynamic and motivates us to continue improving. In the short term, our goal is to continue consolidating our operations and maintaining the excellent value for money that distinguishes us. In the long term, we seek to strengthen our position as the leading adults-only resort in Aruba and continue attracting new markets to ensure sustainable growth.

What are the main amenities offered at the resort?
The Riu Palace Antillas offers various services for the enjoyment of our guests, such as swimming pools, a spa, a gym, themed restaurants, bars with 24-hour service, RIU Party, daily entertainment, and a wide variety of sports activities.

What is the hotel's dining experience?
We have five restaurants: a main buffet with live stations and four themed à la carte options (Italian, Aruban with authentic local cuisine, steakhouse, and fusion). We also offer snacks available all day and premium drinks included.

Source: Riu Hotels

What is the guest profile you are most frequently attracting?
As an adults-only property, we welcome guests of all ages, although the predominant profile is adults 30 and older, primarily couples from the United States, Latin America, and Canada.

Does the hotel offer a MICE tourism offering? What types of events are attracting visitors, and how is the property equipped to cater to this segment?
We are a popular destination for weddings, with four distinct packages adaptable to different styles and sizes. We also offer experiences such as a Birthday Bash, Honeymoon, and Bachelorette Party. In the MICE segment, we have spaces for meetings, incentives, and small conferences, as well as outdoor areas ideal for private events, always with catering services.

Regarding sustainability, what specific actions are implemented in the hotel's daily operations?
In compliance with local regulations, we do not use single-use plastics. We have recycling stations in various areas of the hotel and follow the guidelines of our Proudly Committed sustainability strategy, adapting the various sustainability initiatives to the local context.

Why would you recommend a travel agency or tour operator promote Aruba as a destination to their clients? What do you consider to be the island's main attributes and how does it differ from other Caribbean destinations?
Aruba offers a stable climate year-round, high levels of safety, and internationally recognized beaches. Furthermore, Aruba enjoys excellent air connectivity and a rich cultural diversity with influences from around the world.

Source: Riu Hotels

What types of actions are you implementing to attract new markets, and how are you working to build loyalty among guests who have already visited the resort?
The island has expanded its connectivity with direct flights from Lima and new connections from Brazil, also facilitating access from Argentina. This allows us to diversify our markets beyond the United States, Canada, and Europe. Regarding loyalty, we have the RIU Class program, which offers exclusive benefits to our frequent guests.

Could you share with us an overview of the first half of the year in terms of occupancy and overall hotel performance? What short- and long-term goals have you set?

The first half of the year has been very positive in terms of occupancy and overall performance. Challenges always arise along the way, but this is also part of the industry dynamic and motivates us to continue improving. In the short term, our goal is to continue consolidating our operations and maintaining the excellent value for money that distinguishes us. In the long term, we seek to strengthen our position as the leading adults-only resort in Aruba and continue attracting new markets to ensure sustainable growth.