Duetto boosts hotel profitability with technological innovation at Cancun Travel Mart 2025

How has Duetto's participation been at Travel Mart this year in Cancun?

This is our fourth year participating, and each edition has been better. We've noticed increased attendance from hoteliers and a growing presence of technology companies, which is our sector. The main objective is to educate, showcase the available tools, and help hotels achieve better results. This year has been excellent, both for the meetings during the event and those we held beforehand; there's a clear sense of momentum and continuous growth.

How do you perceive the level of technological adoption among hoteliers in the region?

They are becoming increasingly involved and skilled. The industry faces constant challenges, and hoteliers are looking for tools that will give them a competitive edge. After the pandemic, the market returned to a more traditional seasonality, which has generated new challenges. That's why many are turning to technology as an ally to work smarter and achieve their goals.

What innovations did Duetto present at this edition of the event?

Duetto is a Revenue Management system with 13 years in the market. We were pioneers in being cloud-native and in applying the Open Pricing methodology , which allows for independent rate optimization by segment. Now we are evolving into a Revenue and Profit Optimization System (RPOS) , which not only seeks to maximize revenue but also optimize the overall profitability of hotels.

How do they manage to integrate revenue optimization with operational profitability?

This year we acquired HotStats, a company specializing in benchmarking operating costs and analyzing hotel profit and loss statements. With this integration, we help hotels identify savings opportunities in areas such as staffing and energy consumption, directly impacting their bottom line. This allows hotels to not only generate more revenue but also achieve real profitability.

What return on investment do hotels that adopt Duetto see?

The return on investment is tangible and rapid. I used the tool as a Revenue Manager and witnessed firsthand how I transitioned from static strategies to dynamic rate adjustments, even several times a day. This allows you to stay ahead of the competition and capitalize on fluctuating demand. In Latin America, hotels using Duetto have seen average RevPAR increases of 32% during their first year.

What type of properties do Duetto use?

We work with all types of hotels. Our system is very flexible and adapts to both large chains—like Grupo Posadas, Meliá, or Palladium—and independent and boutique hotels. One success story is Central Hoteles in Mexico City: two small properties that grew remarkably in just six months of use. I always say that for a small hotel, having a Revenue Management tool is even more important because every room counts. Selling at the right price makes all the difference.