United adds Starlink to its regional fleet and improves onboard connectivity on flights from Mexico

United Airlines is advancing in the modernization of its onboard experience with the incorporation of the Starlink satellite connectivity system in more than 300 aircraft in its regional fleet, consolidating a significant improvement in Wi-Fi service for passengers traveling from Mexico to the United States.

In less than a year, the airline has equipped most of its two-cabin regional aircraft with this technology, currently reaching 90% of United Express aircraft operating from Mexican destinations. This implementation directly impacts routes connecting cities like Monterrey, Guadalajara, and Puerto Escondido with various hubs in the United States.

The rollout is part of a broader strategy that includes installing Starlink on more than 500 additional aircraft in the main fleet by the end of 2026, which will allow the company to exceed 800 equipped units across its network.

The addition of this system allows passengers to access high-speed, low-latency connectivity throughout the flight, enabling services such as video streaming, live television, online gaming, and continuous navigation, replicating an experience similar to terrestrial connectivity.

The technology is available on flights operated with Embraer 175 aircraft on multiple routes between Mexico and the United States, ensuring a consistent connectivity experience. Furthermore, other key routes are also being operated with aircraft equipped with this system, progressively expanding its reach within the network.

Wi-Fi service is offered free of charge to MileagePlus loyalty program members, who receive pre-flight notifications when the aircraft is equipped with this technology. According to the company, customer satisfaction with the onboard service has shown a significant increase on flights equipped with Starlink, with highlights including connection stability and the ability to stay connected throughout the journey.

United stated that this implementation is part of a strategic approach focused on continuously improving the passenger experience, incorporating technological solutions that optimize in-flight connectivity.

In parallel, the airline continues to work on the certification and installation of the system on different aircraft models, including narrow-body and wide-body aircraft, with the goal of extending this capability to its entire global operation in the coming years.