Arajet becomes the first Dominican and Caribbean airline to implement the Sunflower program for passengers with invisible disabilities

Arajet, the Dominican flag carrier, announced its incorporation into the international program Hidden Disabilities Sunflower, a globally recognized initiative that promotes the inclusion and support of people with invisible disabilities.

With this alliance, Arajet reaffirms its commitment to building a more human, accessible and inclusive travel experience, where every passenger can feel understood, respected and supported at every stage of their journey.

The Hidden Disabilities Sunflower program uses an internationally recognized symbol known as the Sunflower Lanyard, a ribbon that allows individuals to discreetly communicate that they may require more time, support, or understanding during travel. By wearing this symbol, the Arajet team will be trained to provide empathetic assistance, including clear guidance, more flexible scheduling, and access to quiet spaces when needed.

Implementing this initiative will allow the airline to respectfully identify passengers who require additional assistance, optimize the experience at every point of contact, and strengthen an organizational culture focused on empathy and inclusion.

“At Arajet, we firmly believe that flying should be an accessible experience for everyone, without exception. Our participation in Hidden Disabilities Sunflower is a significant step towards more inclusive aviation, where every passenger feels respected and supported. This program allows us to continue advancing our purpose of democratizing the skies, always putting people at the heart of everything we do,” said Ivanna Lajara, VP of Culture and HR Management at Arajet.

“Arajet’s initiative is an inspiring step towards a more inclusive and conscious aviation industry. At Hidden Disabilities Sunflower Latin America, we celebrate this genuine commitment to people with invisible disabilities, promoting empathy, respect, and a better experience for all passengers. We congratulate Arajet for leading with purpose and for being part of this global movement that is transforming the way we travel,” said Flávia Cahu Callafange, Regional Director for Latin America at Hidden Disabilities Sunflower.

With this action, Arajet joins a global network of organizations committed to inclusion, raising the standards of care in aviation and contributing to building a more conscious, accessible and humane industry.

Source: Arajet