The new properties that are being developed in the northeast of the Yucatan Peninsula will be added to the complex that they have in Riviera Maya
The Spanish chain Palladium Hotel Group announced that its two new complexes, TRS Coral Hotel and Grand Palladium Costa Mujeres Resort & Spa, will open their doors in November, as well as the incursion of its new concept Family Selection which will incorporate a privileged treatment to the kids.
The new properties that are being developed in the northeast of the Yucatan Peninsula will be added to the complex that they have in Riviera Maya, where TRS Yucatan has operated since last December, the first resort of this brand that merged with the benefits of several business units in what used to be The Royal Suites.
Introducing this new exclusive brand for adults, Felipe Martínez Verde, Director of Operations for America of Palladium Hotel Group, said that it takes the level of all-inclusive to another level, with the Infinite Indulgence concept, where the staff, their attention and quality in the premium service they make the difference.
"In TRS the guest has the freedom to choose, time to enjoy and space to make the most of it. It has butler service, with telephone and tablet to meet the needs of the guest in real time, and 24-hour reception, "said the executive.
TRS Yucatán has 454 spacious and comfortable suites, six restaurants with all kinds of gourmet specialties, an infinity pool and another saltwater pool, bars, and at night guests can enjoy great shows at the Chic Cabaret; This was explained Ivan Gonzalez, director of the resort.
"Since its opening last December, has shown good levels of occupation, which are gradually increasing and we have noticed a lot of repetitive customer," he added.
VIP children
For next June, the hotel group will launch the Family Selection concept, designed for families with children, which will have a first class treatment, as no chain has done. Under the premise VIK (Very Important Kids) the youngest will receive luxurious amenities and a preferential service, as it is done with adults, but appropriate to their tastes and needs.
It will be presented at the Grand Palladium of Puerto Vallarta and once the Costa Mujeres complex is open, it will also have this service. This was explained by Karla Morán, Marketing Manager of Palladium Hotel Group.
"Our main market is the North American, which represents 80% of our guests, but we have noticed the growing interest in the Mexican public, which comes mostly in the high holiday seasons," said Morán.
These are the plans at the door of the Palladium Hotel Group for this year, at the same time, it studies the incursion of other brands, new destinations and greater product diversification in Mexico.