Azul is once again the most punctual company in Brazil and South America
According to Flight Stats, the world leader in real-time flight information, Azul was also ranked the 5th most punctual company in the world in the ranking of companies with more than 100 thousand flights per year
The year 2019 has hardly begun and Azul is already celebrating a great achievement: it is, once again, the most punctual company in Brazil and South America, according to Flight Stats, the world leader in real-time flight information. The airline was also considered the 5th most punctual company in the world, in the ranking that evaluates companies with more than 100 thousand flights per year, behind only Copa Airlines (Panama), Aeroflot (Russia), ANA Wings (Japan) and Qatar Airways (Qatar).
Keeping focused on the customer's operational performance and experience, Azul guaranteed 89.5% on the punctuality of the D15 index, which evaluates flights that take off within 15 minutes of the planned time. In addition, in the A15 (which evaluates flights that land within 15 minutes of the planned time), the company was the leader with a rate of 86.47% of punctuality. By 2019, Azul's focus is to continue working to streamline processes and keep flights on schedule, ensuring customer satisfaction in every way.
"Here in Azul, we want our customer to worry only about what is most important for him: to arrive at his destination on time! Celebrate, once again, the fact that we are the most punctual airline in Brazil and now also in America. South, it's just another way of looking at our day-to-day work. We thank our crew members who are always very committed and integrated to ensure that our flights are always on schedule and deliver the best customer experience. "said John Rodgerson, president of Blue.
"In addition, we have to celebrate these indices with joy, as we are the company with the most diverse fleet in Brazil, with about 900 daily flights to more than 100 destinations in the country and abroad.Our operation depends on fast and efficient connections, so punctuality is so important to us.We are very happy and committed to maintaining high punctuality levels also in 2019, "Rodgerson further celebrates.
In the accumulated of 2017, the air was also the most punctual in Brazil, guaranteeing the best position in the two indices, D15 and A15. To win the leadership for another year, Azul worked hard on continuous improvement and innovation, looking for new ways to improve its punctuality.