Jamaica offers immigration form and customs declaration online

The online form will allow passengers to be processed without problems through the arrival process (Immigration and Customs) on the island. This will also lead to a reduction in waiting times and processing in both Immigration and Customs.

Currently, the form offers travelers the option of completing it before traveling to Jamaica (once their trip has been booked) instead of physically completing it when arriving at their respective airport.

The Online Passenger Declaration Form captures the same information as the current Immigration and Customs Passenger Declaration Form. The electronic format, once completed, is sent to the Immigration and Customs Officers and when passengers arrive at the airport in Jamaica, they are processed by the designated officers.

"As the numbers of arrivals in Jamaica continue to increase, it is important that we offer a faster process at our airports, so that our visitors spend less time waiting in immigration and customs and more time enjoying the destination," said Donovan White, Director of Tourism of Jamaica. "We are continually looking for ways to improve the experience of our visitors while they are in Jamaica and hope that this enhanced experience will also promote greater return visits for our guests."

"The new system is efficient because it is easy to use and requires minimal effort on the part of the traveler," said Andrew Wynter, CEO of the Jamaican Passport, Immigration and Citizenship Agency. “Once you click on one of the boxes, it takes you to the next option; we don't want people to spend too much time on the form, we want them to focus on their stay and experience in Jamaica. "

According to the Jamaican Passport, Immigration and Citizenship Agency (PICA), the system was created and designed by the staff of Information and Communication Technology of PICA and the Customs Agency of Jamaica (JCA, for its acronym in English) in consultation with other interested parties. As part of its continuous efforts to improve the arrival experience, the next project of the customs agency is to launch a mobile application.