Hawks Cay Resort will reopen its doors on Monday, June 1, 2020, when the Florida Keys reopens its border to visitors. In compliance with state and local government reopening requirements in the Florida Keys, the resort will open at a limited occupancy and with a long list of new health and safety procedures
“Hawks Cay Resort has a longstanding commitment to ensuring the safety and wellbeing of our guests and staff, and that hasn’t changed,” said Hawks Cay Resort Vice President and Managing Director Sheldon Suga. “As we all respond to the changes and challenges of COVID-19, we remain steadfast in our commitment to our core values of safety and customer service.”
Following guidelines issued by public health agencies and the American Hotel Lodging Association, Hawks Cay has implemented a series of new cleaning and social distancing protocols including, but not limited to:
Health and wellness checks for staff with an “approval to serve” sticker displayed on name badges
Digital menus accessible via guest smartphone at all restaurants
Limited seating at dining outlets and new takeout package options
Facemasks are required for all staff and guests
Increased cleaning frequency in all public spaces
Guestrooms will be cleaned and sealed before guest arrival and daily housekeeping will not be available
Social distancing in all public areas
“We look forward to seeing guests back at our pools and dining in our restaurants, but it will be a different experience as we adjust to social distancing measures and other cleaning protocols,” continued Suga. “We know it’s going to be an adjustment for our guests, so we’re doing our best to ensure that we’re giving our guests a place where they can feel safe and still have fun, which is what everyone needs right now.”