Palladium Hotel Group Receives Six Travelers' Choice 2020 Awards

Palladium Hotel Group is pleased to announce that this year the TripAdvisor travel platform has awarded TRS Coral Hotel, Grand Palladium Costa Mujeres Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Jamaica Resort & Spa and TRS Turquesa Hotel the “Traveler's Choice 2020” badge, which places these properties among the best accommodation options in each destination. TRS Yucatan Hotel, in Riviera Maya, was the winner of “Travelers' Choice 2020 Best of the Best,” the highest award presented annually to one percent of companies in select categories. The distinction is another achievement for the hotel group that recently announced the reopening of properties in Mexico, Jamaica and Spain with a commitment to ensuring guest safety and a superior travel experience following COVID-19 closings. In addition, the hotel group announced that the properties located in Punta Cana will resume operations in October. Grand Palladium White Sand Resort & Spa, Grand Palladium Colonial Resort & Spa, Grand Palladium Kantenah Resort & Spa, and TRS Yucatan Hotel, all located in Riviera Maya, Cancun will also reopen in October.

Winners of the Travelers' Choice Awards are chosen from the reviews and opinions of millions of TripAdvisor users around the world. Ratings focus on service, quality, and customer satisfaction. This year the prizes for the winning hotels were classified into 10 categories: best hotels, small hotels, luxury, price / quality ratio, best service, customer service, b & b and inns, romantic, family, cheap and all-inclusive.

"At Palladium Hotel Group we work hard to offer the best experience and service. This recognition validates our commitment. The pandemic has been a time of challenges for the tourism sector and we are proud that our guests continue to support our brand and have recognized our hotels among the best at each destination, "said Pilar Arizmendi-Stewart, Vice President of Sales and Marketing for North America at the Palladium Hotel Group. "This year, we continue to work to ensure the well-being of our guests, in addition to providing an unforgettable vacation to remain our clients' favorites," he added.

Accompanying this recognition, the hotel group recently announced the launch of a new health care insurance. The insurance was developed to protect against any unforeseen event arising from the current health emergency. Insurance will be available free of charge for one year to all guests who book directly or through tour operators or travel agencies. This insurance is in addition to the development of strict health and safety protocols certified by SGS, the world's leading company in inspection, verification, testing and certification recognized as the global benchmark for quality and integrity.

Three of the winning properties are in Mexico. Grand Palladium Costa Mujeres Resort & Spa, perfect for family trips, and TRS Coral Hotel, ideal for couples vacations since it is an exclusive property for adults. Resort guests enjoy a unique system of canals and rivers that allow boat transportation around the properties. Guests interested in traveling and staying active should not miss the opportunity to visit Rafa Nadal Tennis Center in Costa Mujeres.

The winner of the “2020 Travelers' Choice Best of the Best”, TRS Yucatan Hotel, is located in Mexico's famous Riviera Maya, just 30 minutes from Playa del Carmen. It is a sophisticated adults-only luxury hotel, well situated for romantic getaways or with friends. Its incredible ocean views, private beach club, and endless amenities make it perfect for a five-star experience.