The Chilean-born firm has been recognized as the best low cost airline in South America at the Skytrax World Airline Awards
The ultra low cost airline JetSMART Airlines was recognized this day as the best low cost airline in South America by Skytrax, a global organization that carries out the World Airline Awards 2021, considered the "Oscars" of the airline industry.
Due to the arrival of the pandemic and the impact that the health crisis had on the airline sector, the survey for the World Airline Awards was carried out in an unprecedented way for 23 months -between September 2019 and July 2021-, and the awards 2021 represent a mix of travel times in normal pre-pandemic times and travel during the global Covid-19 pandemic.
Clientes de más de 100 nacionalidades participaron en la encuesta, y los premios de este año se basaron en 13,42 millones de participaciones en la encuesta que se contabilizaron en los resultados finales (88% de ellas se registradas hasta marzo de 2020).
“It is a great pride to receive this award from the Skytrax World Airline Awards as the best low cost airline in South America, as it represents the opinion of millions of passengers. This only encourages us to continue bringing ultra-low prices to more people and provide them with a consistent and reliable service with a brand new Airbus A320 fleet throughout the region. The pandemic has marked the most challenging period in the history of aviation, this award confirms the strong positioning of JetSMART to take advantage of the recovery of the markets and give customers an excellent travel experience ", adding:" We have taken advantage of the crisis to improve as an airline and we thank all our customers for their confidence in flying SMART; as well as all of our collaborators -Rockstars- and suppliers who, flight by flight, make the difference. At JetSMART, we already managed to surpass the August 2019 operation in August 2021, so we continue with confidence in achieving our goal of 100 million passengers and 100 aircraft, ”said Estuardo Ortiz, CEO of JetSMART.
For his part, the CEO of Skytrax, Edward Plaisted said that “we congratulate JetSMART for this great achievement by being chosen the best low-cost airline in South America. This global region
has become the most competitive market for low-cost airlines and is a strong
recognition both for the management and for all the personnel of the airline that has contributed to this success ”.
In the regional ranking, JetSMART ranks third among all South American airlines, both traditional and low cost. And worldwide, JetSMART is positioned as number 17 worldwide in the low cost.