Altitude, the new concept of Grupo Hotelero Santa Fe that offers a personalized Concierge service throughout the hotel, reinventing experiences such as gastronomy, mixology and entertainment with style in destinations such as Cancun and Puerto Vallarta.
Within the framework of Cancun Travel Mart, Grupo Hotelero Santa Fe, a company in constant evolution, presents its new brand Krystal Altitude, "always attending to the new trends of the markets and clients, who in the last two years have demanded experiences and services more personalized, in such a way that we have focused on our different brands, Krystal Hotels & Resorts, Krystal Urban and Krystal Grand, precisely to reinforce new experiences”, commented Francisco Medina, CEO of Grupo Hotelero Santa Fe.
This is how the new Krystal Altitude brand was born, which is focused on maximizing the customer experience with personalized attention 24 hours a day from check-in at the hotel until check-out.
“This new concept of personalized service will arrive on November 1 when our Hilton Puerto Vallarta hotel will become Krystal Altitude Vallarta, including its exclusive section The Hacienda for people over 13 years of age. In the same way, Krystal Grand Cancun will become Krystal Altitude Cancun, which will also offer two extraordinary sections focused on satisfying trips with family, couples or friends," said Francisco Medina.
Krystal Altitude Cancun and Krystal Altitude Vallarta in their all-inclusive concept will provide the Altitude service experience; pampering guests throughout their stay with a varied and innovative gastronomic proposal, delicious cocktails and premium drinks that they can enjoy in its specialty restaurants or bars; endless fun at Kamp Krystal for the little ones and Adventure Friends for the teens, Altitude is synonymous with satisfaction, comfort and style at all times.
Through the Krystal Hotel & Resorts app, communication with the client will be closer, which will allow greater satisfaction and memorable experiences in any of the Krystal Altitude properties.
For more than ten years, Grupo Hotelero Santa Fe has consolidated its success through its multifunctional operating model that allows it to adapt to the needs of the industry; Proof of this is the birth of the new Krystal Altitude Hotels & Resorts brand.