The arrival of the Three Wise Men was brought forward yesterday on flight IB6845 from Madrid to Buenos Aires with a pleasant surprise for the 352 customers traveling on board: the gift of state-of-the-art wireless headphones from Panasonic, as well as an 'amenity kit' specially designed for all cabins on this flight, and a cocktail created as part of the on-board service.
The reason for this celebration is that yesterday's IB6845 was the first flight scheduled for this Iberia A350 Next plane, with registration EC-NXE and named Ciudad de Quito.
This aircraft is part of a new standard from the manufacturer Airbus of which Iberia has been the launcher and, furthermore, it is the first that it has received equipped with the new Business, Premium Economy and Economy cabins.
Panasonic's headphones, model RB-HX220B, have a battery life of up to 23 hours of playback and have deeper bass, while providing a quick and easy connection. As for their design, in addition to an ergonomic and foldable shape, they stand out for being ultralight.
Greater comfort, privacy and the best Panasonic technology
In addition to enjoying a very special flight, customers who traveled yesterday from Spain to Argentina were able to see the benefits of this aircraft, which has the new Airbus standard -specifically the 4, 2022 standard- and incorporates improvements that increase its operational efficiency. and customer comfort, as their cabins are wider.
This new generation aircraft, equipped with the latest technology and designed to fly with maximum efficiency, is built with the most sustainable materials on the market.
In addition to this, the weight of the aircraft has been reduced by one ton through structural improvements and lighter equipment, which increases its efficiency and also contributes significantly to improving its performance at the most demanding airports from an operational point of view. and colloquially known as hot & high.
This new aircraft also incorporates improvements in behavior at low speed. Specifically, they have new flap positions that allow the pilot to select the most optimal configuration for each takeoff; and the retraction of the landing gear is faster, so that the airplane can reach a configuration that presents less aerodynamic resistance sooner.
Quantitative leap in customer service
With the incorporation of this new generation of A350 aircraft, Iberia is also launching a new product that elevates the travel experience of its customers with a wider cabin, which provides greater comfort and better features in all its classes -Economy, Economy Premium and Business-.
Among the most outstanding innovations, the new aircraft increases comfort in all cabins with greater privacy, spaciousness and new lighting environments. In addition, it offers state-of-the-art in-flight connectivity and entertainment so that customers enjoy the flight experience to the fullest.
business class
With an independent door and a closed armchair structure, each client is offered more personal and exclusive space. All the seats in this class have direct access to the aisle, and the central ones -called honeymoon- incorporate an automatic separator.
The chair, with a new design, wood finishes and other details that provide comfort and warmth, has articulated leather headrests and more space for personal items. It becomes a completely horizontal bed, which is now five centimeters longer, and the number of each seat is projected in the aisle, to facilitate its location when the cabin is dark during rest periods.
Premium tourist
Iberia was a pioneer in the launch of the Premium Economy cabin on its routes with Latin America. This class also now offers more privacy, thanks to the enveloping structure of the chair, which also incorporates articulated headrests, which fold and adjust on both sides of the head, for greater customer comfort. As a novelty, the seat includes a remote control for on-board entertainment with a touch navigation panel and specific gaming functions.
Tourist class
The cabin of the new Airbus A350 is wider, which Iberia has taken advantage of to increase the width of each seat by one centimeter, maintaining the same number of seats per row as in its other A350s, thus investing in greater customer comfort on board. In addition, the headrests are articulated, they fold and adjust to the two sides of the head, as in the rest of the cabins. And under the inflight entertainment screen, the seats incorporate a comfortable support to support and charge personal electronic devices.
IFE Next on bigger screens
The other qualitative leap of these planes comes from a new generation inflight entertainment system that Iberia has developed in collaboration with Panasonic and called IFE Next.
It incorporates a more modern, interactive and intuitive design. Its platform uses the most advanced technological system in the industry, and the screens offer 4K resolution that protects the eyes and incorporate night lighting to avoid disturbing other nearby customers.
In addition, the new A350s incorporate larger screens in both Premium Economy (12 to 13 inches) and Economy (10 to 12 inches) classes.
The Business and Economy Premium seats have a secondary screen, located in the lower part, which is activated to transmit messages from the crew without interfering with the reproduction of the
contents. So it does not pause the reproduction that the client is viewing, but both appear simultaneously.
One of the main novelties of the new entertainment system is that it allows personal wireless headphones to be paired via bluetooth in all seats and cabins, which also translates into greater freedom of movement and greater comfort for customers. The usual headphones on board (noise cancellers in the Business and Premium Economy cabins) will continue to be offered for those customers who do not have their own or prefer those provided by Iberia.
In addition, each seat has USB A and C connectors, as well as universal power outlets, so that customers can charge their devices.
cozier atmosphere
This new generation of A350 has 6 different lighting environments -wake up, meal, relax, sleep, boarding, take-off and landing-, which provide the appropriate ambient lighting for each moment of the journey in all cabins.
In the toilets, the taps work without contact and the coatings have been made with antibacterial materials that improve hygiene in these spaces.
Argentina, in the focus of Iberia
Iberia has chosen Argentina as the first country in Latin America to launch these aircraft on its regular flights between Madrid and Buenos Aires and, over the coming weeks, they will gradually join other airline routes in Latin America.
Iberia is making a strong commitment to Argentina, where it has increased its presence in this market to 14 weekly frequencies, which means having two daily flights.
Now, Iberia's objective is to consolidate this connectivity by improving customer service with an improved product in all cabins and with the aim of increasing the levels of user satisfaction on this route.