Kempinski Hotels chooses Sabre to improve their customer experience

Launched a modern new website, powered by Sabre's state-of-the-art SynXis custom booking engine

(Source: Sabre)

Sabre Corporation (NASDAQ: SABR), a leading provider of software and technology powering the global travel industry, has announced an enhanced agreement with Kempinski Hotels, Europe's oldest luxury hotel company, to enable the luxury hotel chain improve the booking experience of your customers.

Kempinski Hotels, which celebrates its 125th anniversary in 2022, has launched a modern new website, powered by Sabre's cutting-edge SynXis personalized booking engine. Through this innovative solution, Kempinski Hotels have been able to create their own bespoke design and user experience, with features including flexible date availability search, upsell capability, and the ability to capture and Convert shoppers to bookers using modern e-commerce features like price comparison and alternate availability.

“We greatly appreciate our continued strategic partnership with Sabre, with whom we have been working for more than five years,” said Riko van Santen, Kempinski Hotels Chief Information Officer. "Sabre's advanced technology solutions continue to support our business goals as we head into our 126th anniversary, enabling us to streamline operations and enhance the guest booking experience."

Additionally, by using Sabre's Data Warehouse solution, Kempinski can connect its CRS directly with its guest intelligence system, thus enabling best-in-class technology solutions to work seamlessly together and Kempinski to produce its own internal reports. based on the data received.

“Today's guests expect a seamless experience across devices and touchpoints,” said Frank Trampert, Sabre Hospitality's senior vice president and global general manager of business. “Utilizing Sabre's technology-leading hospitality solutions, Kempinski Hotels is able to differentiate itself through a more modern booking experience, allowing it to increase conversions and enhance its offering to guests through greater personalization.”

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