After sharing the information last January, the Palladium Hotel Group now offers more details about the reform undertaken at the Grand Palladium Kantenah Resort & Spa, one of the four hotels that make up the resort operated by the group in Riviera Maya, Mexico. The hotel chain has announced that the reopening of the hotel is scheduled for next December 2023 and brings with it the arrival of Family Selection to the Riviera Maya. The project represents a total investment of 40 million dollars.
After its upcoming opening in the Riviera Maya, there will be three accommodations operated by the Palladium Hotel Group, including Family Selection, an exclusive lodging concept for families with personal custody, which until now was only available at the Grand Palladium Costa Mujeres Resort & Spa and Gran Palladium Vallarta Resort & Spa.
Pilar Arizmendi-Stewart, VP of Sales and Marketing for the Americas of Palladium Hotel Group, maintains that "In addition to the magnificent renovation of the Grand Palladium Kantenah Resort & Spa, which is very much in line with the quality of the Riviera Maya resort proposal Overall, the opening of Family Selection is a very important novelty for our guests, welcomed by our guests in various markets such as North America, Canada, Argentina, Spain or Mexico”.
With this new opening in the Riviera Maya, Family Selection adds 169 suites to the 95 already existing in Vallarta and the 180 in Costa Mujeres, thus making a total of 471 suites operated under the Family Selection concept. They are unique spaces, designed for the most traveling families, where you can enjoy special amenities, exclusive areas and personalized attention, ideal for those looking for a premium experience with activities for adults and children.
“Our guests at Family Selection have exclusive areas and restaurants with very high service standards. Each stay is personalized, through experiences, such as theme nights in the room, where they can watch movies or celebrate their birthday in a special way. Our goal is to create and make a difference with the existing proposals and, in terms of the customer experience, we can proudly say that we have more and more regular customers, more followers”, adds Arizmendi-Stewart.
Thanks to the Infinite Indulgence® program, the all-inclusive luxury concept of the Palladium Hotel Group, guests of the Grand Palladium Kantenah Resort & Spa will only have to worry about relaxing and unwinding on their vacation, enjoying the wide gastronomic and leisure offer of the resort, which includes a total of 11 à la carte restaurants, 3 restaurants with show cooking, 18 bars and 6 swimming pools, located in different areas of the resort.
For their part, Family Selection guests at the Grand Palladium Kantenah Resort & Spa will be able to relax in exclusive rooms and areas with very easy access to the beach, and will have access to a private lobby with a games area for check-in, a private pool, which has a pool-bar, an exclusive restaurant and a VIP games area, all in addition to enjoying free access to the rest of the resort's facilities.
For their part, Family Selection guests at the Grand Palladium Kantenah Resort & Spa will be able to relax in exclusive rooms and areas with very easy access to the beach, and will have access to a private lobby with a games area for check-in, a private pool, which has a pool-bar, an exclusive restaurant and a VIP games area, all in addition to enjoying free access to the rest of the resort's facilities.
“With this opening we hope to continue contributing to the attraction of tourism in the destinations of the Riviera Maya, Costa Mujeres and Vallarta. Our goal is to offer families a premium experience, where each member of the family can enjoy to the fullest. Plus, with Infinite Indulgence®, our guests truly live the luxury all-inclusive concept,” says Arizmendi-Stewart.
In addition to these reforms, the group is working on a new concept that combines gastronomy and entertainment, two of the main pillars of the Palladium Hotel Group. Bravo will be the first “dinner and dance” to open and will be located at the Grand Palladium Kantenah Resort & Spa.
Palladium Hotel Group, with a presence in Mexico for more than two decades, has consolidated its position in the country with a total of seven hotels, distributed in three destinations, under the TRS Hotels brand, an all-inclusive luxury brand designed for adults only. - and Grand Palladium Resort & Spa, which, from now on, will include a total of three Family Selection, thus showing its interest in supporting the tourism industry in Mexico.
“The commitment of the Palladium Hotel Group in Mexico is clear. Located in strategic destinations, the chain seeks the recognition and loyalty of national and international tourists, which is why we have proposals for all guests. In this case, we reinforce a product created according to the taste and needs of families; but equally, we have a careful proposal designed only for adults through the TRS Yucatán Hotel, also located in the Riviera Maya resort, and the TRS Coral Hotel, inaugurated in 2018. The common denominator is to offer unforgettable and quality experiences for each Guest. Our intention is to continue growing in Mexico, since it is a very relevant market for the group”. comments Pilar Arizmendi-Stewart.