InDrive Launches in the US, Bringing Name-Your-Price Model to Consumers and Drivers

inDrive, the world's fastest-growing online ride-sharing service, today announced its official launch in South Florida, the company's first US market. Best known for its unique deal-based business model, inDrive provides freedom of choice and fairness to users, allowing passengers and drivers to negotiate and agree on the price of each ride. The company is celebrating its 10th anniversary with more than 175 million downloads in 48 countries around the world, making it the second most downloaded rideshare app globally.

“We are thrilled to bring inDrive's rideshare solution to the US. We chose South Florida because it is a market that is eagerly seeking better transportation alternatives,” said Adam Warner, US National Manager. “inDrive puts the power in the hands of drivers and riders through our peer-to-peer pricing model and creates a more engaging customer experience, one that addresses the need for fair pricing and empowers community members with reliable transportation.”

How the app works: benefits for drivers and passengers

Since its launch in 2012, inDrive has remained a people-first company by creating equal and fair opportunities for drivers and passengers alike. The company has created global transparency around pricing to ensure a win-win deal based on trust and loyalty.  

Once registered, a passenger can enter pickup and drop-off locations, and propose a price for the route.  
Available counter offers or driver deals will appear on the screen, prompting the passenger to select the offer that suits them best in terms of cost, driver rating and vehicle model. 

Aside from the benefits to consumers, the inDrive model increases a driver's earning potential by allowing them to accept only the rides and fares they choose. More importantly, inDrive will not charge drivers a commission between July 2023 and January 2024. In this way, drivers will take home up to 100% of each fee (subject to airport fees and highway tolls). Globally, inDrive charges a fee of around 10% of each ride, which is the lowest among rideshare companies. In Miami, inDrive will maintain a minimum trip price to ensure drivers are fairly compensated, while passengers benefit from savings on longer trips.  

"Miami is one of the world's top destinations, and inDrive is a safe, affordable and reliable option for people living in or exploring South Florida," said Eddy Velázquez, Driver Operations Specialist. "More than its cultural diversity, its thriving nightlife and its beautiful beaches, Miami is best known for its people: they are what we want to serve."

Security First

inDrive prioritizes the safety of passengers and the driver. Applicant drivers undergo extensive background checks, including verification of necessary documents, criminal records, licenses and permits. Riders can rate their rides and provide feedback on driver behavior and service quality. inDrive aims for full transparency, as drivers and passengers see each other's information, including rating and name, before selecting the driver or accepting the ride.  

In addition, the app has built-in security features: passengers can share trip details with their contacts, with real-time GPS tracking during trips. The app features an emergency button to contact the authorities and has a dedicated support team available 24/7.

This announcement comes on the heels of significant growth and milestones for the company. inDrive achieved unicorn status in 2021 after closing a $150 million investment round with Insight Partners, General Catalyst and Bond Capital, which valued the company at $1.23 billion. This February, the company raised $150 million in an innovative hybrid vehicle from General Catalyst to finance marketing spend, including user acquisition and retention costs. In addition to internal growth, the ride-sharing leader has made progress launching several global CSR initiatives that engage underserved communities to support access to education, the arts, sports and corporate recognition.