LEVEL offers free Wi-Fi on board

LEVEL customers can now enjoy a free courier service on their planes. In this way, and with the aim of offering more accessible connectivity, passengers on the Barcelona long-haul airline can now keep in touch with their personal circle throughout the flight through the plane's Wi-Fi network. The company puts this new service into operation on all its routes operated with the company's aircraft.

With this initiative, LEVEL offers its customers a 100% connected fleet and demonstrates that it continuously adapts to the needs of a world that is increasingly hyperconnected. This new feature is available during the entire flight time, so that people on board can communicate by messaging at all times: for example, the most global instant messaging application, WhatsApp, can now be used free of charge on board the airline.

To access this new service, the only requirement is to subscribe to the LEVEL newsletter with an email address. In addition to providing access to the free messaging service, this subscription will also allow the passenger to be informed of the latest news from the company and the most competitive prices it offers.

In addition to the new messaging service, LEVEL will continue to offer Wi-Fi packages starting at €5.99 for those who want more complete Internet access during the flight. In this way, starting today, the airline ticket can also decide whether to use this new feature at no cost or customize their flight with a Wi-Fi package and connect to their social networks, answer emails, watch videos and browse at high speed. speed.

LEVEL adds this free messaging service as one more option to its extensive catalog of entertainment that is included on board. In addition to chatting with family and friends, the LEVEL ticket can continue to enjoy watching movies, series, programs or documentaries; as well as relax with yoga and mindfulness content that includes simple exercises for long-haul flights.

Joan Martínez, Head of Customer Experience at LEVEL: “By incorporating the free on-board messaging service, we allow all our customers to do something as basic as communicate with people in their personal circle during a long-haul flight. We want to provide passengers with maximum comfort and from August 1, we also do so with this free Wi-Fi service. For the company, it is key to allow each person to personalize their flight to suit them, and for this reason, we continue to offer Wi-Fi packages on board, only for those people who want full Internet access”.