Study reveals best airlines for business lounges and in-flight service

The study reveals there are eight airlines all tied for first place for best business class lounge: Oman Air, Cathay Pacific Airways, EVA Air, Qatar Airways, Asiana Airlines, Kenya Airways, Gulf Air and Turkish Airlines. All eight airlines scored 4/5 for their business class lounges.

Only two airlines scored 5/5 anywhere in their business class lounges: Asiana Airlines for its Wi-Fi and Kenya Airways for its bathrooms/showers.

Before flying with Asiana Airlines to destinations such as Delhi, Tokyo and Manila, guests can work in the lounge's study area or relax in one of the full-body massage chairs. 

For those flying to one of Kenya Airways' 53 destinations from Jomo Kenyatta International Airport, you can relax in one of two African landscape-themed business class lounges.

The airlines that offer the best business class flying experience, with an average score of 4/5, are EVA Air, Vistara, Qatar Airways, Japan Airlines and Singapore Airlines.

Those flying with Japan Airlines from both Tokyo airports can enjoy food prepared by top chefs, including Mishina Jun, Japanese restaurant Ren Mishina, and Namae Shinobu, French restaurant L'Effervescent. 

As well as offering guests a range of delicious snacks, main courses and desserts, Qatar Airways also offers afternoon tea, complete with traditional sandwiches, warm scones and delicate cakes. A cheese board consisting of a variety of cheeses, grapes, nuts and chutneys is also available.

Those flying business class with Vistara begin their journey with a refreshing welcome drink before enjoying a delicious 3-course meal of Indian and international cuisine, served on fine china. Passengers can also enjoy a hot cup of Starbucks coffee or choose from a variety of relaxing teas.

OTHER FINDINGS 

Oman Air has the most comfortable business class seats, with innovative designs, direct aisle access, adjustable privacy dividers and spacious beds.

Topping the list of best business class airlines is Oman Air. The airline is based at Muscat International Airport and travels to more than 50 destinations, including Saudi Arabia, Qatar and Egypt. 

Japan Airlines offers the best in-flight business class experience, and those flying from Tokyo airports can enjoy food prepared by top chefs.

Source: Tipalti.