For the first time in its history, Hilton was named the best company to work for in the world, ranking No. 1 on Fortune magazine and Great Place to Work's global list of Best Workplaces. This recognition is the culmination of having been recognized on the “Best Places in the World” list on eight consecutive occasions and also represents the first time that a company in the hospitality industry has been recognized with the highest honor in this program. world class.
In the Caribbean and Latin America, Hilton stood out as the best company to work for in Argentina, Peru, Uruguay and the Dominican Republic and the Caribbean, ranking No. 1 in each country in 2023. Additionally, it was among the top 10 places to work on several Great Place to Work lists in Latin America, ranking #3 on the regional list, #4 in Brazil and #8 in Colombia. Hilton also stood out on these lists, receiving the highest rank for a hospitality company.
Since Hilton first made the global list in 2016, the company has been firmly focused on continuing to build a strong culture that is distinguished by being an inclusive place to work, offering strong growth opportunities, being purpose-driven, and provide support to its 460,000 team members around the world to empower them to thrive every day.
“At Hilton, our 460,000 team members around the world are united by a common purpose: to fill the earth with the light and warmth of hospitality. That purpose was built more than 100 years ago when Conrad Hilton decided to change the world through travel. "He founded this company and based it on the noble premise that Hilton could be a force for advancing good in the world and famously pushed us to think big, act big and dream big," said Chris Nassetta, president and CEO of Hilton. “The recognition we receive today from Great Place to Work and Fortune magazine is validation that our team members are the people he envisioned in his bright vision for the future. It is the dedication of our team members, their hospitality and their passion for creating stays that has made Hilton the No. 1 place to work in the world.”
Hilton is dedicated to creating an inclusive culture that supports its team members at every stage of their personal and professional journey and empowers them to be their authentic selves and bring their best selves to work.
The hospitality company provides world-class benefits to all its team members, including those who work hourly and salaried, including expanded maternity and paternity leave, assistance with adoption processes and exciting travel benefits throughout its Go Hilton employee travel program.
Hilton along with the Hilton Global Foundation also announced today that they are launching Hilton Cares, a program that will provide $500,000 in scholarships and financial assistance to team members and community members who share their passion for building careers in hospitality. The application process will be available in early 2024.
Hilton constantly seeks new ways to increase flexibility at its properties and corporate offices and is committed to providing a value proposition that offers a flexible ecosystem of offerings that allow team members to feel supported.
“At Hilton, we are creating a completely human experience at work, where our team members feel seen, know they are welcome, and are part of something bigger than themselves,” said Laura Fuentes, executive director of human resources. , Hilton. “Today’s recognition reaffirms that employees are seeking a workplace culture that allows them to realize their full potential.”
"We are honored to be named the best company to work for in the world, a recognition driven by the efforts of our teams globally and in the Caribbean and Latin America. It reflects our commitment to creating a place that values inclusion, well-being, growth, and purpose around the world," said Ayesha Williams, vice president of human resources for the Caribbean and Latin America at Hilton. "I am incredibly proud of our 24,100 team members in the region, who are the heart of our hospitality and “They made this milestone possible thanks to their commitment to fulfilling our founder's vision.”
Four pillars supporting a great place to work
As it builds a fully human experience at work, Hilton focuses on a framework based on four pillars that include inclusion, well-being, growth and purpose:
Inclusion: With a strong focus on building an inclusive culture, Hilton is committed to having an equitable and welcoming workforce that represents a wide range of cultures and diverse backgrounds and points of view that represent the guests and communities it serves. Fair360 welcomed Hilton to its Hall of Fame in 2022, having ranked first on its "Top 50 Companies on Diversity List" list in 2021.
Additionally, Hilton was the only company in the hospitality industry named to the list of “The Best Companies for Latino Executives” in 2022 and stood out among the top 10. This list measures a company's hiring, promotion and retention of Latinos and employees in management positions and in the top 10 percent of the highest-paying positions.
Wellness: As part of its Thrive at Hilton platform, Hilton is proactive and supports its team members in not only taking care of themselves but also their loved ones. In 2022, it launched its industry-leading Care for All initiative, a robust platform of tools and resources to support any mental wellness or general care needs team members may have.
Growth: Hilton prides itself on providing opportunities in which team members come for a job, but stay for a career. Educational opportunities include complementary courses through Hilton University, upskilling and competency for team leaders, and leadership and development programs.
Purpose: For more than one hundred years, team members have helped make Conrad Hilton's founding vision of spreading the light and warmth of hospitality throughout the world a reality. Even in the most challenging times, such as the COVID-19 pandemic, Hilton team members never lost sight of that purpose and found ways to use their diverse talents to deliver exceptional guest experiences, positively impact their communities and help bring to life moments of happiness and kindness through travel.
To determine the World's Best Workplaces, Great Place to Work invites companies to participate in a rigorous, data-driven model that quantifies the employee experience. The process includes soliciting feedback from employees through surveys, collecting data on the company's culture and its workforce, and achieving certification status. From there, companies must have been identified as outstanding global employers by being named to at least five Best Workplaces™ lists in Asia, Europe, Latin America, Africa, North America, or Australia in 2022 or 2023.
This recognition is the result of direct positive feedback from team members in a workforce of more than 460,000 people in 124 countries and territories. In addition to having the honor of being the Best Place to Work in the World, during this year, Hilton was the Best Place to Work for Women in the United States and had the honor of being the No. 1 Place to Work in several countries, including Argentina, Austria, China, France, India, Italy, Peru, Portugal, Dominican Republic, Switzerland and Uruguay. In total, Hilton has been recognized on more than 450 Great Place to Work lists since 2016.