Senatur and Sedeco join forces to protect consumers of tourist services

With the aim of strengthening actions to protect tourists, the National Secretariat of Tourism and the Secretariat of Consumer Defense – Sedeco established actions to be carried out jointly

(Source: SENATUR)

The Minister of Tourism, Angie Duarte, and the Executive Secretary of Sedeco, Sara Irún, participated in the meeting. 

The occasion was favorable to evaluate the reason for the complaints from the tourism sector, the need to renew the inter-institutional agreement, and the implementation of information and promotion campaigns. In addition, they discussed training for tourist consumers, the need to have greater access to information at key points for the formalization of complaints.

The legal advisor of Senatur, Juan Heinichen, and the General Director of Tourism Management, Carmen Silva, participated in the meeting; and for Sedeco, the communication manager, Rodrigo Recalde.


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