Starting February 1: Avianca launches new rates with which it simplifies its offer

Avianca announced that, as of February 1, 2024, it will renew its offer and will have four fares, both for flights in America and Europe, in order to provide its customers with a simpler, more flexible and easier-to-purchase product. This way, you will have three options in economy class and one in business class.  

“This new offer is based on simplicity and flexibility, which undoubtedly translates into better prices for customers. These four rates, in addition to making the purchasing process easier, are designed to respond to the needs of all types of travelers. At Avianca, the sky belongs to everyone and customers choose how they prefer to fly,” said Manuel Ambriz, Chief Commercial Officer of Avianca.

What does each rate include?  

To fly within the Americas, except Brazil, the airline will have three economy class fares available: basic, classic and flex; and one in executive class: business, which can be purchased on routes within the American continent operated on twin-aisle aircraft.  

basic: for those who choose to fly light. This includes a personal item and check-in on the website or app.  
classic: for those who want to fly with more benefits. The rate includes 1 personal item; 1 carry-on suitcase of 10kg; 1 checked baggage of 23kg; check-in at counter, web or app; economy seat selection and LifeMiles mileage accumulation.  
flex: with more possibilities. Includes personal item; 1 carry-on suitcase of 10kg; 1 checked baggage of 23kg; check-in at counter, web or app; selection of plus, emergency exit or economy seats; changes and refunds before the flight and accumulation of LifeMiles.  
business: The one that has everything. personal item; 1 carry-on suitcase of 10kg; 2 luggage in the hold of 32kg; pre-flight changes and refunds; check-in at counter, web or app; counter service and priority luggage delivery; business class seat; access to the avianca lounges; priority boarding and accumulation of LifeMiles. 
To fly to and from Europe and origin in Brazil, the company will also offer 3 sizes in economy: light, classic and flex, and business in executive class.  

light: to fly with the basics. This rate includes 1 personal item, 1 10kg carry-on suitcase and web or app check-in.  
The classic, flex and business fares available on flights to Europe and originating in Brazil will maintain the attributes they have within the Americas.  
In addition to the improvements in the offer for flights to Europe, in December, the airline launched its new business class experience for these destinations with a menu created by the owner of the El Chato restaurant, located in Bogotá and selected in 2023 as one of the best by The World's 50 Best Restaurants. Also included is a new amenity kit with products from the Loto del Sur brand and collectible cases from Mola Sasa, designed in collaboration with women from the Gunadule indigenous community.

The company also pointed out that it will continue to maintain its focus on personalization and, for each of the fares, it will have more than 16 complementary products available to its customers, including access to the Avianca lounges, upgrade to business class, priority boarding. , in addition to others designed for assistance during the trip.