Seatrade Cruise Global, the largest annual global B2B event for the cruise industry, partners with leading travel retail business intelligence provider, The Moodie Davitt Report, to launch its new initiative, The Retail Day, a one-day program dedicated exclusively to on-board retail.
As retail continues to drive revenue for cruise lines, this new program is here to reflect the increasing importance of retail and its role in enhancing the guest experience.
The conference sessions, which will take place on April 10, 2024 at the Miami Beach Convention Center, will cover topics including improving the guest experience, sustainability and taking luxury brands to the next level. The program also provides attendees the opportunity to meet and connect with senior cruise line executives, dealer representatives and owners of leading brands.
Seatrade Cruise Events Global Director of Events and Brand Chiara Giorgi says: “We are delighted to partner with The Moodie Davitt Report for Retail Day at Seatrade Cruise Global. “We look forward to delivering a series of sessions that add value for our guests, with insights, debates and conversations about the role and future of cruise retail.”
Conference sessions: it's all about retail at sea
The conference will begin at 10:00 am on Wednesday, April 10 with opening remarks and continue until the Retail Day reception at 4:00 pm Key sessions include:
A View from the Top: A one-on-one interview with the CEO of a leading cruise line about the role of retail in commercial terms and in shaping the guest experience.
Nurturing Our People – The Retail Vision: How can we better attract and retain people in cruise retail?
Where is luxury next in cruise retail?
Embracing sustainability in cruise retail.
Some of the speakers who will participate in the program include:
Gustavo Antorcha, President, Holland America Line
Stefano Menegotto, Senior Vice President of Onboard Revenue, MSC Cruises
Luis Terife, Vice President of Guest Trading and Onboard Revenue, Carnival Cruise Line
Lisa Bauer, President and CEO of Starboard Cruise Services
Natalia Rolle Phillips , Chief Human Resources Officer, Heinemann Americas, Inc.
Patrick Molloy, Senior Vice President, Harding+
Global Ports Holding Vice President, Retail and Ancillary Business Development Andrés Villalever
André Marzloff, General Manager Travel Retail Americas, LVMH Beauty
Estelle Baumann, CEO, DENIZEN Destination
Moodie Davitt Report Chairman Dermot Davitt says: “We are delighted to be hosting a full day dedicated to the critically important retail revenue stream in the cruise sector and we aim to build on this exciting program with further ambitious initiatives in the coming years.”