NexusTours - Leading DMC in the Caribbean, Central America and North America, part of GoNexus Group, a leading experiential travel and mobility group, announced the launch of its enhanced Travel Partner Portal, a dynamic booking engine for travel agents, which aims aims to revolutionize the tourism industry by offering travel agents better support and access to global experiences.
In an effort to improve the travel agent experience, NexusTours has incorporated its Global Marketplace into the Travel Partner Portal. Travel agencies can now access their entire portfolio thanks to this technological and innovative platform that covers more than 140 countries around the world; more than 92,000 experiences; more than 30,000 mobility options and more than 100,000 vehicle rentals.
The company has also added a series of improvements to its portal adapted to the needs of professionals. As the only DMC to offer this level of support, NexusTours remains committed to improving travel agent service with the launch of an enhanced travel agent support service (available 7 days a week, 7 a.m. tomorrow at midnight), which offers exclusive services for seamless assistance in queries, reservations and modifications. Since its launch four months ago, the center has successfully handled thousands of inquiries and bookings. As a result, service quality has improved significantly in response time, satisfaction, registration, and sales metrics.
Rubén Gutiérrez, President of GoNexus Group, states: "We are delighted to announce our improvement strategy for travel agents, with a deep commitment to empowering travel professionals and improving their ability to provide exceptional service to their clients. With our support and expanded global experiences, we are confident that our partners will be more equipped than ever to succeed in today's dynamic travel landscape. At NexusTours, we are committed to the growth and excellence of the tourism sector.”
About GoNexus Group:
GoNexus Group is a leading mobility travel and experiences conglomerate with over 25 years of experience.
GoNexus Group includes three leading brands:
Nexus Tours, leading destination management company (DMC);
Nexus Cube, an innovative experiences and mobility marketplace;
Nexus Lab, a center dedicated to innovation, driving cutting-edge advances in travel experiences through product development, consulting services and technological solutions.
Operating in 140 countries and covering 6,600 destinations, the company offers a wide range of services, including 30,000 mobility options, 92,000 diverse experiences and 100,000 car rental services.
Managing the travel needs of more than 3 million travelers annually, GoNexus Group collaborates with more than 1,000 B2B travel partners around the world, reinforcing its status as a global leader in the travel and tourism sector.
GoNexus Group is poised to take the lead in redefining the future of travel through innovation and service excellence, guided by a commitment to creating extraordinary travel experiences on a global scale.