Volaris: an airline on the rise, with more than 33 million passengers transported in 2023

More than 220 million customers have used this ultra-low-cost airline since 2006

(Source: Twitter @flyvolaris)

Volaris made its inaugural flight on March 13, 2006, route Toluca – Tijuana. 18 years ago he took flight with a dream and today it is a reality: to be one of the main airlines in Mexico, which has democratized air transport in Mexico, Central and South America, thanks to an innovative ultra-low-cost model and a important team of professionals. The company highlights that they have been resilient, overcoming great challenges, breaking paradigms, promoting a successful business model. Volaris today has two Air Operator Certificates in Central America: Volaris Costa Rica (Q6, 7 years) and Volaris El Salvador (N3, 3 years).

Count in numbers:

+220 million Clients transported since 2006. 

+33 million in 2023, tripling the 9.4 million we transported during 2014.

Ambassadors: 165 Ambassadors in 2006 to 7,065 (proud Volaris family).

Fleet: It started with 2 aircraft and now has 134 / one of the most modern and eco-efficient fleets in the region. Routes: It started with 1 route (TOL-TIJ) ​​and today it has 197 (123 DOM, 74 INT). It connects 73 airports in 8 countries: 44 cities in Mexico and 29 in the US, Central and South America. It has 3 Air Operation Certificates: Y4 Mexico, Q6 Costa Rica, N3 El Salvador. It has 462 daily operations, and has a 32.5% share of the Mexican market.

Growth of the low cost model:

Volaris was born with the objective of democratizing the skies in Mexico and the region. Volaris virtuous circle: Low operating costs, low base rates, more customers, more additional services and increased capacity. 60% of Volaris' costs are variable, which represents a great competitive advantage, since we have flexibility to adjust capacity. The opportunity to convert bus passengers into travelers who use the plane is based on: significant discounts + savings in transfer times; greater safety when traveling, and design of our routes: 49% compete directly with buses, they have no air competitor.

Opportunities in the region:

Mexico is already above pre-pandemic travel levels. Development of the low-cost model in Central and South America (CAM-SAM) and greater connectivity with the US. Bus switchers. Nearshoring.

In addition, Volaris is a digital airline. More than 5.2 million customers were served through digital channels, and 80% of sales in 2023 were made on the web and App, while more than 90% of passengers checked in online.

49% of its routes only compete with land transportation. It has 134 aircraft. One of the most modern and eco-efficient in the region, and the largest number of Airbus A320 neo aircraft in Latin America, while it is expected to receive 138 in the following years. 


Volaris received the “Digital Leadership” award at the Airline Strategy Awards 2023 (London), for launching the first NFTs (non-fungible tokens) in the aviation industry in Mexico, being one of the first airline firms to implement this technology to global level.

Corporate sustainability: Business strategy

The Volaris Corporate Sustainability Program encompasses the commitment to sustainable development and ensures that the aviation business generates value for stakeholders in the long term. 


Volaris plans to reduce our polluting emissions by 35.4% by 2030 (conversion with airplanes with neo engines – the most efficient in fuel use).

15.7% reduction of gCO2/RPK emissions in 2022 vs. 2015.

In 2021, the company joined the Fly Net Zero (IATA) initiative, a commitment of the airline industry to achieve its decarbonization by 2050, in accordance with the objectives of the Paris Agreement.

CAPA, distinction for 2 consecutive years (2022-2023) as the Latin American airline of the year in environmental sustainability. 

#Cielito Limpio: Customers can voluntarily offset the carbon footprint of their trips.

SAF. 2023. Together with Indigo Partners, GenZero, Cleanhill Partners and airlines Frontier Airlines and Wizz Air, Volaris signed a USD$50 investment agreement to accelerate SAF production. Investment destined through the startup CleanJoule, to develop technology to produce high-performance and profitable SAF, from agricultural waste and organic waste.

Volaris, Frontier Airlines and Wizz Air agreed to purchase 90 million gallons of SAF / 30 million gallons for Volaris.


In 2021 the company signed an IATA resolution to adopt the collective goal of achieving net zero carbon emissions by 2050.

In addition to reducing gCO2/RPK emissions by 35% by 2030, we reaffirm our commitment to the ICAO Carbon Offsetting and Reduction System for International Aviation (CORSIA), to stabilize net emissions.


ECPAT. For 10 years we have been Top member of The Code | activation of +150 possible cases, resulting in the rescue of 16 children and adolescents.

“Eyes in the Sky” campaign, to make crime prevention visible.

IATA 25by2025 Initiative (2021). Promotion of greater participation of women in leadership positions and underrepresented areas. Goal: 25% in 2025.

Source: Volaris.


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