Today, thanks to its Assistance center in Argentina, it covers more than 200 countries with its vast network of medical providers, providing 24/7 assistance in the necessary language, in the country where its travelers are, providing support, to take them from the moment of stress to calm.
TripBuddy Assistance is made up of multidisciplinary teams with members with vast experience in the traveler assistance and travel insurance market, who, thanks to their history, have consolidated themselves to provide a service with the highest quality standards.
The TripBuddy Assistance Assistance Center is located in Buenos Aires and is made up of 50 coordinators and 3 supervisors. The entire staff of its alarm center is trained and supervised daily to effectively resolve possible highly complex situations and deal with successfully with travelers' stress to guide them in solving their problem.
“It is essential when facing a trip, especially abroad, to always have reliable assistance that can resolve us, from where to assist us in the event of a medical consultation, a loss of luggage, or legal assistance in the country where we are, first for the peace of mind of having your health protected, and secondly to avoid having to pay for these services abroad, which are very onerous, today an appendicitis in Miami can cost up to U$D 40,000.-” Said Geraldine Coria, Commercial Manager of TripBuddy Assistance.
TripBuddy Assistance's mission is to solve its clients' problems at the time and in the country in which they are located. Unlike the traditional travel insurance modality, in which the client must pay for and self-manage the inconvenience, and then, upon returning to their country, present the documentation to obtain a refund. The customer who travels with TripBuddy Assistance can access its network of medical providers and receive assistance, without
having to make a financial outlay.
“At TripBuddy Assistance we have a very close relationship with our clients, we seek to stand out in the attention and loyalty of our accounts, we add continuous benefits for our partners, and being a very
young company we are open to the co-creation of new businesses, today our “The main focus is focused on Latam, through the channel of travel and corporate agencies and insurance producers, we are confident that this year will be full of opportunities.” Commented Geraldine Coria, Commercial Manager of the company.
Fuente: TripBuddy Assistance.