RIU Hotels & Resorts presents its 2023 Annual Report with the aim of sharing its sustainability and social investment results in communities, as well as the main indicators for 2023. The chain invested a total of 3,918,084 euros, representing an increase of 39.4% compared to the previous year, which was allocated to 99 projects developed with the collaboration of 82 strategic allies.
Childhood continues to be the main line of action for RIU (83% of social investment) with health, social development and education projects. The direct beneficiaries have been 39,226 girls, boys and adolescents; while indirectly the actions have had a positive impact on 98,321 people.
On the other hand, it is worth highlighting the progress made in terms of Environmental Responsibility, as currently, 70% of the hotel facilities operate with electricity from renewable sources and 20% produce photovoltaic energy for self-consumption, thus managing to reduce the carbon footprint per stay by 56% in the last two years. Likewise, the ratio of single-use plastic per stay has been reduced by 10%. As for ecosystem and species protection projects, it is worth highlighting that the chain has increased investment by almost 30% in the last year.
With a workforce of over 35,000 employees, of which 66% are permanent, another important area in which RIU is investing a lot of effort is Training. During 2023, 189,000 hours of training have been provided, which represents an increase of 49% compared to the previous year and an average rate of 5.4 hours per employee.
RIU also maintains its commitment to compliance and transparency through sustainability certification, with 89 certified hotels in 2023, one of the highest figures in the Spanish industry.
2023 has been a year of reflection to translate its ambitious commitment to sustainability into a four-year strategy. The result of this intense work was the presentation to all employees, in November, of the new Proudly Committed strategy. This strategy marks a before and after for RIU, placing sustainability at the centre of all the organisation's decisions and with the aim of ensuring that the impact of its activity is always as positive as possible, both in the society where it is carried out and in its ecosystems.