The winners were determined through an exhaustive analysis of online reviews, correlating review volume with their overall scores on major travel platforms such as TripAdvisor, Viator, GetYourGuide, Klook, Tiqets, Expedia and Google.
This prestigious event highlighted companies that excel in customer satisfaction and service quality across a range of categories, from adventure and sightseeing tours to culinary experiences and visitor attractions. The winners in each category represent the best of North American tourism, demonstrating their dedication to providing exceptional experiences for travelers.
The winners of the 2024 TourReview Spotlight Awards – North America are:
Adventure Tours & Activities (Small): Amelia Adventures
Adventure Tours & Activities (Medium): Jackson Hole Eco Tour Adventures
Adventure Tours & Activities (Large): Alaska Tales
Tours & Culinary Experiences (Small): Brew Donkey
Tours & Culinary Experiences (Medium): Key West Food Tours
Tours & Culinary Experiences (Large): Vallarta Food Tours
Visitor Attractions (Small): Turquoise Museum
Visitor Attractions (Medium): The Amish Farm & House
Visitor Attractions (Large): National 9/11 Memorial & Museum
Day Trips & Tours (Small): Greatland Adventures
Day Trips & Tours (Medium): Grand Adventure Tours
Day Trips & Tours (Large): Experience First
Sightseeing Tours (Small): Kactus
Sightseeing Tours (Medium): The Haunt Ghost Tours
Sightseeing Tours (Large): A Day in LA Tours
The awards highlight the importance of online reviews in consumer decision-making and the role of tour operators in delivering memorable, highly-rated experiences. Each winner has demonstrated exceptional service, creating unforgettable experiences for their guests while maintaining top-notch ratings across multiple platforms.
“The Arival TourReview Spotlight Awards reflect the evolving landscape of tourism and the importance of online platforms in shaping the sector,” said Juana Muro, COO of TourReview. “We are proud to celebrate these outstanding companies, who continue to push the boundaries of excellence and set new standards in the industry.”
The 2024 North America Arival TourReview Spotlight Awards not only recognize the best in the industry, but also inspire innovation and excellence in the increasingly competitive travel sector. These honorees continue to set new standards, ensuring that North America remains a top destination for travelers from around the world.
Fuente: TourReview.