Cloudbeds, the leading hotel management software platform , today announced a preferred partnership with PXier , a leader in retail, catering and spa management software solutions.
PXier’s highly specialized modules for sales, catering and spa management will enable Cloudbeds customers to automate and optimize hospitality operations such as event management, catering logistics and spa scheduling to ensure a holistic and efficient workflow in a single ecosystem.
Richard Castle, COO of Cloudbeds, said: “Our collaboration with PXier is part of our commitment to provide highly scalable and flexible solutions to the hospitality industry. With this technical integration, we have made it possible for properties to manage complex operations – such as catering and spa services – in the Cloudbeds ecosystem and empower their users to optimize workflows and deliver better experiences to their guests.”
Jay Manon, CTO at PXier, said: “By integrating our advanced sales, catering and spa management systems with Cloudbeds PMS, we are unlocking new efficiencies for hospitality operators. Our API-first approach ensures real-time data exchange between systems so properties can stay agile and responsive to their guests’ needs.”
Some technical highlights of this alliance are:
Seamless API Integration: This partnership leverages Cloudbeds’ open API architecture to enable real-time data synchronization between Cloudbeds PMS and PXier’s sales and catering software. This allows you to manage reservations, set up events, and fulfill catering requests directly in Cloudbeds, without having to manually enter data or switch to other external software.
Centralized Event Management: PXier’s catering and event systems are fully integrated with Cloudbeds’ centralized dashboard, allowing property managers to track and coordinate event bookings, resources, and room block assignments in a single, unified interface to ensure accurate, up-to-date availability and pricing information across all systems.
Spa Management Automation: With this integration, Cloudbeds users can leverage PXier’s spa management and scheduling tools to seamlessly book appointments, therapy sessions, and manage spa packages. Real-time updates ensure spa services are aligned with the guest booking experience and prevent rebookings and manual errors.
Advanced Reporting and Analytics: Cloudbeds users will have access to advanced reporting and analytics tools, allowing properties to generate real-time reports on event performance, sales forecasts, catering profitability, and guest satisfaction metrics. These insights will help properties make data-driven decisions, optimize resource allocation, and increase operational performance.
Scalability and Flexibility: Designed with scalability in mind, this integration enables properties of all sizes—from boutique hotels to larger resorts—to efficiently scale their operations. The Cloudbeds and PXier partnership provides a flexible infrastructure to handle complex event creation, large group bookings, and management of multiple facilities.
This partnership underscores Cloudbeds and PXier’s mutual commitment to creating cutting-edge technology to streamline hotel operations, reduce complexity, and deliver better guest experiences.
Fuente: Cloudbeds.