Carrasco International Airport was chosen as the Best Airport in Latin America and the Caribbean in 2024 by the Airport Service Quality (ASQ) Award in the category of air terminals with up to 2 million passengers, which highlights the quality of services and the level of passenger experience at the country's main air terminal.
“We are very proud to receive this award, because it is based on the opinions of the passengers themselves and recognizes the efforts of all our collaborators to provide the best experience to all people who pass through Carrasco Airport,” said the Operations and Experience Manager of Aeropuertos Uruguay, Federico Cabrera.
“It is also a recognition of the entire airport community, the public bodies that work in the terminal, the airlines, concessionaires, suppliers, and all the companies that are essential every day to provide an exceptional experience to passengers,” he added.
Using a rigorous methodology, ASQ collects real-time feedback from travelers on a wide variety of aspects of airports, for an objective comparison that determines the best airports by size and region.
“Congratulations to the entire team at Carrasco International Airport for their outstanding achievement in the Airport Service Quality (ASQ) awards. Your airport is among the best in the world for passenger experience, as voted by travellers themselves. Keep raising the bar!” said Justin Erbacci, Director General of ACI World.
This is the second time that Carrasco International Airport, which is part of Aeropuertos Uruguay of the Corporación América Airports group, has received this award, as it was awarded for the first time in 2019.
“This award encourages us to continue to pursue a strategy focused on passenger experience, and highlights the value of working together with all the actors in the ecosystem. It is a milestone that reinforces our commitment to giving Uruguay a first-class gateway to the world,” concluded Cabrera.
The ASQ Awards Ceremony will take place on 10 September 2025, as part of ACI’s annual Airport Experience Summit, taking place 8-11 September in Guangzhou, China.
Source: Quatromanos.