Xcaret transforms its operating model to enrich the visitor experience
Recognized as one of the most valued tourist destinations in the world, Xcaret evolves to offer its visitors a more enriching and authentic experience, through an operational approach that prioritizes quality, service and proximity to the values that make this place unique
At Xcaret Park, every visitor is an essential part of a profoundly Mexican experience, designed to inspire, excite, and connect with the most authentic aspects of Mexico. True to its commitment to excellence, the park announces the implementation of a revamped operating model that strengthens this vision and takes the experience to the next level.
This transformation reaffirms a path the park has followed since its inception: promoting a way of traveling that values the environment, culture, and quality of each experience. The new model includes a defined number of available entrances per day, allowing for better service, smoother routes, and greater freedom to enjoy the park.
Thanks to its service culture, all Grupo Xcaret parks are the first and only to be certified by Forbes Travel Guide, the leading international benchmark for hospitality, service, and quality standards. This distinction not only reaffirms its global leadership but also drives the group to continue innovating and leading a new conversation in the tourism industry.
“Xcaret is already an exceptional experience, and we're ready to make it even more extraordinary. We not only offer first-class facilities, we also provide unique experiences, culinary excellence, and a deep commitment to the environment. This evolution responds to our desire to give more: more quality, more connection, and more unforgettable moments,” said Luis Carlos Velázquez, Chief Marketing Officer of Grupo Xcaret.
In line with this vision, Xcaret strengthens its commitment to travelers who seek an authentic connection with the destination, who value respect for its natural and cultural heritage, and who seek more meaningful experiences.
This initiative responds to a global trend in which travelers increasingly value authenticity, environmental care, and the purpose behind each experience. Therefore, all visitors are encouraged to book in advance, not only to ensure entry on key dates, but also to enjoy an experience designed with the highest standards of hospitality, sustainability, and culinary excellence.
Source: Grupo Xcaret