Risk intelligence is positioned as key to corporate travel of the future
In a global context marked by constant disruptions, travel companies are adopting solutions that allow them to anticipate critical events. Riskline highlights that this technology will become an essential component of their service offerings
The corporate travel industry is undergoing a process of evolution driven by new demands. In 2024, 78% of business travelers experienced some type of disruption, and 43% faced delays exceeding one hour, according to a recent report. This scenario requires a rethinking of how passengers are protected and supported throughout their journey.
Faced with this scenario, travel management companies (TMCs) are beginning to incorporate intelligence tools that allow for real-time monitoring of geopolitical, health, and climate risks. These solutions not only alert travelers to potential threats but also facilitate faster decision-making in the face of unexpected situations.
For Suzanne Sangiovese, CEO of Riskline, this technology will cease to be an added value and become a structural part of the industry. "Organizations are looking for proactive solutions. It's no longer enough to solve problems; we have to prevent them," she says.
A clear example of this evolution is the recent alliance between Riskline and ITL World, a firm with a strong international presence. Through this integration, travelers receive personalized updates that allow them to travel more safely, even in volatile environments.
Furthermore, Sangiovese identifies three major drivers that are transforming the market: the digitalization of processes, growing concerns about security, and the demand for experiences more tailored to each profile. In this new environment, having reliable and up-to-date data makes the difference between an efficient operation and a poorly managed crisis.
Source: Riskline.