Bh Mercure hotels tighten biosecurity protocols
Mercure bh Retiro and Mercure bh Zona Financiera, operated by the Germán Morales Hoteles organization, have adopted even more measures for the safety of guests
Along with the biosafety protocols that comply with resolution 1285 of 2020 of the Ministry of Health, the Mercure bh Retiro and Mercure bh Zona Financiera hotels, operated by the Germán Morales Hoteles organization, have adopted even more measures for the safety of their guests. This is because the Accor chain, with which the Colombian chain has an alliance with the Mercure franchise, implemented its own security seal, the ALL SAFE, which is applied worldwide.
The director of the hotels Mercure bh El Retiro and Mercure bh Zona Financiera, Emma Juliana Medina, said that both hotels signed an agreement with Bureau Veritas to obtain the approval of our seal and thus certify the biosecurity protocols.
“Our responsibility as a brand is to constantly work on the prevention and control of the risk of contagion of COVID-19 in all the hotel facilities. All our personnel have been trained in the processes to follow according to the different resolutions and the company's biosafety manual. In the same way, they are being informed in a timely manner about the care they should have both in their homes, means of transport and at work and, finally, we train them on how to proceed in the event of a suspect of COVID-19, ”Medina noted.
In the event of a guest suspected of contagion, the Mercure bh hotels have rooms designated for the isolation of these people and internal protocols are activated to care for them during their stay, ensuring full compliance with isolation, without neglecting to achieve the best Attention
Similarly, Medina complemented, there is an OSH system which is made up of several programs that allow to constantly promote the prevention of contagion with work teams and ensure management to avoid risks by monitoring, maintaining a detailed control and record in case of having to do an epidemiological fence control.