Commercial aviation adds new challenges for 2022

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Commercial aviation adds new challenges for 2022
Source: IATA
November 17, 2021

The training of new human resources, implementation of new security measures, digitization and modernization are the axes that IATA sets as priorities


The International Air Transport Association (IATA) is focusing on standards, digitizing and addressing the “There will be challenges as ground handling operations accelerate to meet the growing demand as the recovery of the air transport industry advances. COVID-19 aviation. Overcoming labor shortages, ensuring safety with strict adherence to global standards, and digitization and modernization will be critical to achieving a scalable restart, ”said Monika Mejstrikova, IATA's Director of Ground Operations, speaking at the 33rd Conference of IATA Land Management (IGHC), which opened in Prague today.

Human Resources
Ground service providers face severe skills shortages and challenges in retaining and recruiting personnel.

“Many qualified employees have left the industry and will not return. And recruiting, training and accrediting new staff can take up to six months. Therefore, it is critical that we retain current staff and find more efficient ways to bring in new staff, ”said Mejstrikova, who also outlined a number of priority solutions.

  • To retain qualified personnel, governments should include land workers in wage subsidy programs.
  • To speed up training processes, the use of competency-based training, assessments and online training formats should be increased, and training requirements harmonized.
  • To increase the efficiency of staff utilization, a training passport should be developed that mutually recognizes the skills of operators on the ground, airlines and / or airports.

La seguridad
Los estándares globales son la base para operaciones seguras. Dos herramientas clave para los operadores en tierra son el Manual de operaciones en tierra de la IATA (IGOM) y la Auditoría de seguridad de las operaciones en tierra de la IATA (ISAGO).

IGOM:  IATA pidió a la industria de asistencia en tierra que acelere la adopción global de IGOM para garantizar la consistencia operativa y la seguridad en todo el mundo. Para respaldar esto, IATA ha lanzado el portal IGOM. Una plataforma en línea fácil de usar donde las aerolíneas y los operadores en tierra pueden compartir los resultados de su análisis de brechas entre los procedimientos de la empresa y el IGOM, ofreciendo un punto de referencia global para la armonización y la eficiencia de conducción.

ISAGO: IATA urged governments to recognize ISAGO in their supervisory regulatory frameworks. This will generate significant benefits, including greater harmonization, the implementation of the Safety Management System (SMS) by ground operators, and the reduction of duplicate audits faced by providers.

“The goal is the global adoption of IGOM and ISAGO. The IATA online portal will give a boost to this effort, ”Mejstrikova said.

Digitization and Modernization
Digitization can drive process improvements that will be critical to improving both sustainability and productivity. A key driver of digitization / modernization is the CEDAR (Connected Ecological Digital Autonomous Ramp) initiative that focuses on:

  • Digitization of aircraft rotation
  • Modernization of ground support equipment and processes
  • Improved booth design

“Leveraging data to improve safety and efficiency is crucial for the groundhandling industry. CEDAR is the model to address this. The overall goal is to be able to make data-driven operational decisions that will reduce costs, improve performance and contribute to zero net industry engagement, ”Mejstrikova said.

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