Turkish Airlines raises awareness about invisible disabilities
Within the framework of the "Differences Add Value" program, the flag carrier contributes to the awareness of its ground service personnel and cabin crew with the Sunflower Lanyards
As the most valuable brand in Türkiye, Turkish Airlines continues to improve the travel experience of passengers with disabilities and limited mobility with the Sunflower Lanyard project.
Under the “Differences Add Value” program, the flag carrier contributes to the awareness of its ground service personnel and cabin crew with the Sunflower Lanyards that it offers to its passengers with invisible disabilities such as Autism, Dementia, Anxiety Disorder, Vision or Hearing Disorders.
Commenting on the new program, Turkish Airlines CEO Bilal Ekşi said: “While we are enhancing the privileged travel experience we offer as Turkish Airlines, we focus on the expectations and needs of our passengers and develop projects accordingly. Therefore, we are able to receive hundreds of thousands of guests from different cultures and regions with a high satisfaction rate above the clouds. As the airline that flies to more countries than any other and believes that each destination in its network has its gems waiting to be discovered, we will continue to develop services that will remove barriers before the clouds."
Working with Turkish Airlines on the project, Hidden Disabilities CEO Paul White stated: “We are delighted that Turkish Airlines has joined the Hidden Disabilities Sunflower global network. Providing our training to 17,000 employees is an incredible achievement that demonstrates the airline's commitment to making aviation accessible. Passengers with non-visible disabilities can travel to 129 countries with Turkish Airlines, safe in the knowledge that the airline staff will receive them with kindness, patience and understanding.”
Sunflower Lanyards, a symbol of invisible disabilities around the world, can be obtained at the assisted counters located in the domestic and international terminals of Istanbul Airport.