Guanacaste Airport is recognized as the best in the region
The airport member of the VINCI Airports network has been awarded for the fourth consecutive year with the Airport Service Quality Awards (ASQ)
Leaders of Guanacaste Airport received this Wednesday the award for the Best Airport in Latin America and the Caribbean, in the category of less than two million passengers, in a ceremony organized by the Airports Council International (ACI) in Krakow, Poland.
Guanacaste Airport, a member of the VINCI Airports network, is honored for the fourth consecutive year with the Airport Service Quality Awards (ASQ). These are the most recognized awards in the aeronautical industry and are obtained through the evaluations made by passengers passing through the terminal.
Guanacaste Airport, also obtained a second prize for the airport with the "Best Sanitary Measures" in its region. This award evaluates the quality of the health protocols implemented, complemented by VINCI Airports' "Let's Protect Ourselves" global campaign.
In total, VINCI Airports this year places 9 airports in its network among the best in the world in terms of service quality in the Airports Council International (ACI) ranking, which are the world reference in terms of airport service quality. This ranks Guanacaste with airports such as Porto and Ponta Delgada in Portugal, in their respective region and size categories.
Luis Felipe de Oliveira, CEO of Airports Council International (ACI): “Travellers have spoken and Daniel Oduber Quirós International Airport once again earned an ASQ Award through ACI's world-renowned Airport Service Quality program. This really shows the results of your commitment and efforts to achieve excellence in the customer experience, throughout the operation. Putting the passenger at the center is what ACI will continue to advance as an industry as we build back better. We congratulate the entire airport community for this achievement.”
The General Manager of Guanacaste Airport, César Jaramillo, stated that "These awards are a source of pride and celebration. It is thanks to the quality standards of VINCI Airports and the commitment and delivery of the essence of "pura vida" by the employees. for doing things well, that we can transmit to tourists that sense of security and quality, which ratifies the best experience for them.The migratory statistics reflect that since July the annual visitation rates of 2019 have been exceeded and we are committed to continue providing quality and efficiency”.
William Rodríguez, Minister of Tourism of Costa Rica, indicated “We applaud these recognitions received by the Guanacaste airport, which are awards for its commitment to offer an excellent experience to passengers who travel there, a particularly admirable achievement if we take into account that the pandemic in the last two years it has entailed important operational changes in health and safety matters.